Salesforce
Salesforce is a San Francisco enterprise software company, founded in 1999 and led by chairman and chief executive Marc Benioff, best known for customer relationship management software and, more recently, its Agentforce platform for AI agents. In October 2025 Salesforce showed Henry, a humanoid robot powered by Agentforce, at its Dreamforce conference in San Francisco. Henry interacted with attendees and answered questions, and was used to show how Salesforce's Agentforce AI system can take on a physical form and bring its software from screens into the real world. Salesforce is not a robot manufacturer, and Henry was a demonstration of what its AI agents can do when connected to a humanoid body rather than a commercial product. The showcase signalled the company's interest in physical AI, alongside its Agentforce 360 announcements at the same event, which aim to connect people and AI agents in one trusted system. Salesforce has not announced plans to sell robots.
💡Notable Achievement: Salesforce is the world's #1 Agentic CRM and is pioneering 'Physical AI' to turn robots into enterprise agents, enabling them to reason, plan, and transfer skills across different forms and environments.
What Does Salesforce Do?
Salesforce is a CRM and agentic-AI software company; it does not manufacture robots but uses Henry as a demonstration platform for Agentforce agents in physical settings.
“Enterprise software agents extended into physical AI.”
Agentforce
Autonomous AI agents connected to CRM data.
Physical AI Framework
Vision-language-action architecture for enterprise robots.
Hardware-Agnostic
Works with partner robots rather than building its own.
What Can Salesforce Robots Actually Do?
Cross-portfolio operational capabilities, manipulation tasks, and environmental competencies
Live conversational demonstrations linking robots to enterprise data.
Conversational Agent
Answers queries via Agentforce.
Live CRM Retrieval
Retrieves data from Salesforce during interactions.
Event Engagement
Engages attendees at Dreamforce and TDX.
Enterprise Use-Case Design
Prototype sessions for manufacturing and service.
Salesforce Robots
Showing 1 Humanoid Robots of 1 total model
Henry
Manufactured by Salesforce
Henry is a software demonstration robot platform utilized by Salesforce at Dreamforce and TDX to showcase cloud-based Agentforce autonomous AI agents interacting in physical environments. Salesforce does not manufacture proprietary robotics hardware; Henry serves as a demonstrator for enterprise AI agent integration.
Salesforce Software & AI Ecosystem
Developer platforms, fleet management portals, autonomy intelligence, and enterprise integrations
Agentforce
Autonomous Enterprise Agents
Salesforce's agentic AI platform.
Physical AI VLA Framework
Skill Transfer
Framework for reasoning, planning and transferring skills across robot forms.
Salesforce Timeline & Milestones
Evolutionary history, landmark prototypes, major acquisitions, and commercial roadmap
Salesforce founded
Marc Benioff founds Salesforce in San Francisco, which grows into a leading enterprise software company.
Source: en.wikipedia.org
Henry humanoid shown at Dreamforce
Salesforce shows Henry, a humanoid robot powered by Agentforce, interacting with attendees at Dreamforce in San Francisco.
Source: axios.com
Salesforce Competitors by Category
Direct industry rivals grouped by specific robotics domain
What Makes Salesforce Different?
Editorial AnalysisOrigin of Bots objective strategic assessment, engineering moats, and commercial hurdles
Key Strengths & Moats
- ✓World-leading CRM data and enterprise reach.
- ✓Agentforce provides a ready agent platform.
- ✓Hardware-agnostic partnership model.
Core Strategic Focus
Prototyping physical-AI use cases with partners.
Road Ahead & Challenges
- •Not a robot manufacturer; Henry is a demonstration platform.
- •No commercial robotics product yet.
Salesforce vs Key Competitors
Strategic capability matrix across platform categories, commercial readiness, and target markets
Category / Focus
- Salesforce
- Wheeled Demo Platform
- Figure AI Figure 03
- Enterprise-deployed humanoid
- Agility Robotics Digit
- Commercial logistics humanoid
- Richtech Robotics Dex
- Enterprise service humanoid
- UBTECH Robotics Walker S2
- Commercial humanoid
Primary Use
- Salesforce
- Conversational query answering
- Figure AI Figure 03
- Laundry handling, dish handling
- Agility Robotics Digit
- Tote handling, inventory sorting
- Richtech Robotics Dex
- Industrial automation, warehouse logistics
- UBTECH Robotics Walker S2
- Factory floor automation
Weight
- Salesforce
- 75 kg
- Figure AI Figure 03
- 61 kg
- Agility Robotics Digit
- 60 kg
- Richtech Robotics Dex
- 55 kg
- UBTECH Robotics Walker S2
- 73 kg
Battery Runtime
- Salesforce
- 6 h
- Figure AI Figure 03
- 5 h
- Agility Robotics Digit
- 4 h
- Richtech Robotics Dex
- 6 h
- UBTECH Robotics Walker S2
- 2 h
| Strategic Dimension | Salesforce(Current) | Figure AI Figure 03 | Agility Robotics Digit | Richtech Robotics Dex | UBTECH Robotics Walker S2 |
|---|---|---|---|---|---|
| Category / Focus | Wheeled Demo Platform | Enterprise-deployed humanoid | Commercial logistics humanoid | Enterprise service humanoid | Commercial humanoid |
| Primary Use | Conversational query answering | Laundry handling, dish handling | Tote handling, inventory sorting | Industrial automation, warehouse logistics | Factory floor automation |
| Weight | 75 kg | 61 kg | 60 kg | 55 kg | 73 kg |
| Battery Runtime | 6 h | 5 h | 4 h | 6 h | 2 h |
Corporate Ecosystem & Ownership Structure
Parent company relationships, historical acquisitions, and global operating facilities
Global Facilities & Operating Hubs
Salesforce Headquarters
HQSan Francisco, United States
Frequently Asked Questions
8 AnswersVerified answers, company specifications, and deployment details about Salesforce
What is Salesforce's Henry robot?
Henry is a humanoid robot powered by Salesforce's Agentforce AI platform that was shown at Dreamforce in San Francisco in October 2025 to demonstrate AI agents in a physical form.
Does Salesforce make humanoid robots?
No. Salesforce is an enterprise software company. Henry was a demonstration of its Agentforce AI on a humanoid body, not a robot that Salesforce plans to sell.
What is Agentforce?
Agentforce is Salesforce's platform for AI agents that act as autonomous workers. Salesforce introduced Agentforce 360 at Dreamforce 2025 to connect humans and AI agents in one system.
What did Henry do at Dreamforce?
Henry interacted with attendees and answered questions at Dreamforce, showing how Agentforce can take a physical form and bring Salesforce's AI off the screen.
Who founded Salesforce?
Salesforce was founded in 1999 by Marc Benioff, who remains its chairman and chief executive, and is headquartered in San Francisco, California.
Why is Salesforce interested in humanoid robots?
Salesforce sees physical AI as a way for its AI agents to work in the real world, and showed Henry to signal a shift from cloud software toward embodied AI.
Can you buy Henry?
No. Henry is not for sale, and Salesforce has not announced plans to sell robots. It is part of its demonstrations of Agentforce.
When did Salesforce show Henry?
Salesforce showed Henry at its Dreamforce conference in San Francisco in October 2025, according to coverage published on 16 October 2025.
Verified Data & Editorial Assurance
Compiled from verified corporate filings, official Salesforce datasheets, and robotics engineering registries. Information has been verified against official manufacturer documentation. For commercial procurement or proprietary integrations, contact the manufacturer directly.