Henry

Henry is an AI-powered physical service robot developed by Salesforce designed to augment enterprise field service operations. It integrates advanced sensors and AI to perform repetitive, dangerous, or hard-to-reach tasks such as infrastructure inspection, inventory management, and remote maintenance. Henry operates autonomously or under remote supervision, leveraging Salesforce’s Agentforce platform for task dispatch and coordination. It enhances workforce efficiency by automating routine physical tasks while seamlessly integrating with enterprise software like Slack and Field Service. Henry’s modular design supports various attachments for specialized tasks, making it adaptable across industries including healthcare, logistics, and manufacturing.