Shark AV2511AE AI Robot Vacuum
The Shark AV2511AE AI Robot Vacuum features powerful suction and advanced Matrix Clean Navigation™ for deep cleaning across all floor types. It uses 360° LiDAR vision for precise home mapping and obstacle avoidance, enabling methodical cleaning with multiple passes over dirt and debris. The vacuum includes a self-cleaning brushroll designed to pick up pet hair and prevent hair wrap. Its bagless self-emptying base holds up to 60 days of dirt and debris without requiring disposal bags. The robot supports Wi-Fi connectivity, voice control via Alexa and Google Assistant, and offers scheduled, spot, edge, and auto cleaning modes. It is ideal for homes with pets and mixed flooring, providing a runtime of 120 minutes with recharge-and-resume capability.
Robot Specifications
- Key FeaturesKey Features
- Top Features
- Other Features
Dimensions
8.43 in (L) x 13.08 in (W) x 13.9 in (H)
Weight
15.25 lbs (6.92 kg)
Runtime
120 minutes
Charging Time
3.5 hours
Battery Pack
3200 mAh lithium-ion battery (estimated based on similar models)
Connectivity
Wi-Fi (2.4 GHz), compatible with SharkClean app on iOS and Android
User Interface
App interface with touch controls; voice commands; minimal physical buttons on device
Battery Life
2-3 years typical lifespan
Compatible Devices
Amazon Alexa, Google Assistant voice control integration
Sensors
360° LiDAR, cliff sensors, bump sensors, object detection sensors
Cloud Integration
Cloud-based map storage and data synchronization via SharkClean app
Available Countries
United States Canada United Kingdom Australia Germany France and other major markets
App Integration
Full control via SharkClean app on iOS and Android; scheduling, mapping, cleaning modes
Available Colours
Black & Silver
Warranty Info
1 year limited warranty covering defects in materials and workmanship
Suction Power
650 watts (approximate power consumption; suction in Pa not specified)
Cleaning Area
Up to 3000 sq ft per charge (estimated based on runtime and navigation efficiency)
Cleaning Modes
Auto, spot, edge, scheduled cleaning modes including Matrix Clean multi-pass mode
Mopping Capability
No mopping function
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Frequently Asked Questions
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Q1. How to troubleshoot Shark AV2511AE AI Robot Vacuum?
Restart the vacuum and base, clear brushroll and sensors of debris, ensure the base is empty, check Wi-Fi connection, and consult error codes via the SharkClean app for specific issues. Contact support if problems persist.
Q2. How to set up Shark AV2511AE AI Robot Vacuum?
Place the self-empty base on a flat surface near a power outlet, charge the vacuum fully, download the SharkClean app, connect the vacuum to Wi-Fi, and follow in-app instructions for home mapping and scheduling.
Q3. What are Shark AV2511AE AI Robot Vacuum's primary use-cases?
It is designed for deep cleaning carpets and hardwood floors, especially effective in homes with pets due to its powerful suction and self-cleaning brushroll that captures pet hair and debris.
Q4. How to operate Shark AV2511AE AI Robot Vacuum?
Use the SharkClean app or voice commands via Alexa or Google Assistant to start, pause, schedule, or direct cleaning. The vacuum also operates autonomously using its AI-powered navigation system.
Q5. How to maintain Shark AV2511AE AI Robot Vacuum?
Regularly empty the self-empty base when full, clean the brushroll and side brushes to prevent hair wrap, replace filters as needed, and wipe sensors to maintain navigation accuracy.
Q6. What safety features does Shark AV2511AE AI Robot Vacuum have?
It includes obstacle detection via 360° LiDAR to avoid collisions, anti-fall sensors to prevent drops, and a battery with safety certifications to reduce fire or chemical hazards.
Q7. How does Shark AV2511AE AI Robot Vacuum handle different surfaces?
It automatically adjusts suction power for carpets and hardwood floors, using a self-cleaning brushroll that digs deep into carpets and gently cleans hard floors without damage.
Q8. How to clean Shark AV2511AE AI Robot Vacuum?
Remove and clean the brushroll and side brushes regularly, wipe down sensors and charging contacts, empty the dustbin or self-empty base as needed, and replace the foam filter periodically.
Q9. How does Shark AV2511AE AI Robot Vacuum navigate?
It uses 360° LiDAR vision for precise home mapping and Matrix Clean navigation, enabling methodical, grid-pattern cleaning that adapts to obstacles and changes in the environment.
Q10. What are common Shark AV2511AE AI Robot Vacuum problems?
Users may encounter Wi-Fi connectivity issues, brushroll hair tangles (though minimized), navigation errors around thick rugs or cords, and occasional sensor misreads requiring resets.
Q11. How to reset Shark AV2511AE AI Robot Vacuum?
Power off the vacuum, wait 10 seconds, then power it back on. For a factory reset, use the SharkClean app settings or press and hold the reset button (if available) following the manual’s instructions.
Q12. How to control Shark AV2511AE AI Robot Vacuum?
Control is via the SharkClean app for scheduling and manual commands, or hands-free through voice assistants like Amazon Alexa and Google Assistant for starting, stopping, and directing cleaning.
Q13. How to connect Shark AV2511AE AI Robot Vacuum to Wi-Fi?
In the SharkClean app, select “Add Device,” follow prompts to power on the vacuum, connect to your home’s 2.4 GHz Wi-Fi network, and complete setup for remote control and updates.
Q14. What is Shark AV2511AE AI Robot Vacuum's warranty?
It comes with a standard 1-year limited warranty covering defects in materials and workmanship under normal use conditions.
Q15. How to update Shark AV2511AE AI Robot Vacuum's software?
Updates are delivered via the SharkClean app when the vacuum is connected to Wi-Fi; ensure the vacuum is docked and charging during updates to avoid interruptions.
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