Relay Delivery Robots
Relay Robotics (formerly Savioke) is a leading designer of autonomous delivery robots that operate safely in hotels, hospitals, and commercial real estate. Their flagship product, Relay, is a fully autonomous mobile robot capable of navigating crowds, operating elevators, and delivering small items like room service or forgotten toiletries. The company focuses on contact-free service to supplement staff and improve guest and patient experiences.
💡Notable Achievement: Relay delivery robots have completed more than 1,000,000 deliveries worldwide and were deployed at major hotel chains including Marriott, Hilton, and Westin.
Relay Delivery Robots Robots
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Delivery Robots
Manufactured by Relay Delivery Robots
Relay Delivery Robots are autonomous service robots designed for hospitality and healthcare environments, excelling in delivering snacks, room service meals, pantry items, linens, pharmaceuticals, and third-party orders like UberEats. They navigate crowded lobbies, hallways, and elevators with advanced sensors for safe, reliable operation, achieving over 99% delivery completion rates and average times of 4-8 minutes per trip. Secure, tamper-resistant compartments hold up to 41 liters, ensuring chain-of-custody for sensitive items. Featuring cloud-based elevator integration for major brands, these robots operate 24/7 with minimal oversight, reducing staff workload and enhancing efficiency. Customizable for hotels, hospitals, and offices, they boost guest satisfaction through contact-free service while integrating seamlessly with existing workflows for scalable deployment.
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Frequently Asked Questions
10 AnswersVerified answers, company specifications, and deployment details about Relay Delivery Robots
What is the primary function of Relay robots?
Relay robots are autonomous delivery robots designed to transport small items such as room service, toiletries, and packages to guests in hotels or patients in hospitals without human intervention.
How does Relay navigate through buildings?
Relay uses advanced navigation sensors and the Robot Operating System (ROS) to navigate lobbies, hallways, and obstacles, and it can autonomously operate elevators to reach different floors.
Is Relay available for purchase or subscription?
Relay is available via a monthly subscription or as Robots as a Service (RaaS), with a base cost of $26,000 plus a software subscription fee.
What industries does Relay Robotics serve?
Relay Robotics primarily serves the hospitality industry (hotels, restaurants), healthcare (hospitals), and commercial real estate (corporate buildings, apartments).
How much capacity does the Relay2 model have?
The Relay2 model, introduced in 2023, has twice the capacity of earlier models, holding 10 gallons (41 liters) of items while maintaining a sleek design.
Where are Relay robots currently deployed?
Relay robots are deployed at major hotels in the United States such as Marriott, Hilton, Westin, and Mandarin Oriental, as well as hospitals like Georgetown and Dartmouth.
Who founded Relay Robotics?
Relay Robotics was founded by Steve Cousins, former CEO of Willow Garage, along with Izumi Yaskawa and other alumni from Willow Garage, and acquired from the original startup Savioke.
What is the safety profile of Relay robots?
Relay robots are designed to work safely, securely, and reliably with humans, featuring dynamic navigation to avoid collisions and ensure contact-free service.
How many patents does Relay Robotics hold?
Relay Robotics and its affiliates hold 10 U.S. patents related to their autonomous service robot technology.
Can Relay robots detect Wi-Fi issues?
Yes, Relay robots have been updated to spot Wi-Fi dead zones, helping facilities improve their network coverage while performing delivery tasks.
Verified Data & Editorial Assurance
Compiled from verified corporate filings, official Relay Delivery Robots datasheets, and robotics engineering registries. Information has been verified against official manufacturer documentation. For commercial procurement or proprietary integrations, contact the manufacturer directly.