Eureka NERE10SW
The Eureka NERE10SW is a versatile robotic vacuum and mop combo designed for efficient home cleaning. It features powerful 4000Pa suction capable of handling pet hair, dust, and debris on multiple floor types including carpets and hardwood. Equipped with advanced LiDAR navigation, it maps your home for precise cleaning paths and supports virtual no-go zones. The robot offers multiple cleaning modes such as auto, spot, zone, and scheduled cleaning. Its self-emptying bagless base holds up to 45 days of dirt, reducing maintenance frequency. The mop function includes an auto-lifting mop pad that raises on carpets to prevent wetting. Control is via a dedicated app with voice assistant compatibility, enabling remote scheduling and monitoring. With a runtime of 180 minutes and auto-recharge/resume capabilities, it suits medium to large homes. The device balances mid-range pricing with premium features typically found in higher-end models.
Robot Specifications
- Key FeaturesKey Features
- Top Features
- Other Features
Dimensions
13.8" L x 13.8" W x 3.9" H (35.1 cm x 35.1 cm x 9.9 cm)
Weight
23.6 lbs (10.7 kg)
Speed
0.3 m/s (typical for robot vacuums in this class)
Runtime
180 minutes (3 hours)
Charging Time
4 hours
Battery Pack
3200mAh, 14.4V (estimated based on voltage and runtime)
Connectivity
Wi-Fi 2.4 GHz, app compatible with iOS and Android
User Interface
Mobile app interface, physical buttons on device, voice commands
Battery Life
2-3 years
Compatible Devices
Amazon Alexa, Google Home
Sensors
LiDAR, cliff sensors, bump sensors, mop lift sensor
Cloud Integration
Cloud-based map storage and user data synchronization
Available Countries
United States Canada United Kingdom Australia
App Integration
Eureka Robot app with mapping, scheduling, zone cleaning, and status monitoring
Available Colours
Black
Warranty Info
1 year limited warranty covering defects and malfunctions
Suction Power
4000 Pa
Cleaning Area
Up to 2500 sq ft per charge
Cleaning Modes
Auto, spot, zone, scheduled
Mopping Capability
Yes, with auto-lifting mop pad and water flow control
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Frequently Asked Questions
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Q1. How to troubleshoot Eureka NERE10SW?
Restart the robot and docking station, check for blockages in brushes or dustbin, ensure sensors are clean, and verify Wi-Fi connection. Consult the app for error codes and follow guided fixes. Contact support if issues persist.
Q2. How to set up Eureka NERE10SW?
Unbox the robot and charging dock, place dock on a flat surface near a power outlet, charge the robot fully, download the Eureka app, connect the robot to Wi-Fi, and follow in-app setup instructions for mapping and preferences.
Q3. What are Eureka NERE10SW's primary use-cases?
It is designed for automated vacuuming and mopping of indoor floors, effective on carpets, hardwood, tile, and laminate, suitable for homes with pets and various debris types.
Q4. How to operate Eureka NERE10SW?
Use the Eureka app, touch controls on the robot, or voice commands via Amazon Echo to start, pause, schedule cleaning, select zones, or activate mop mode. The robot uses LiDAR navigation for efficient cleaning paths.
Q5. How to maintain Eureka NERE10SW?
Regularly empty the dustbin, clean brushes and filters, wipe sensors, refill the water tank for mopping, and keep the charging dock area clear. Replace HEPA filters as recommended, typically every few months.
Q6. What safety features does Eureka NERE10SW have?
It includes LiDAR-based navigation to avoid obstacles, cliff sensors to prevent falls, automatic mop lifting on carpets, and virtual wall settings to restrict access to certain areas.
Q7. How does Eureka NERE10SW handle different surfaces?
It automatically adjusts suction power with carpet boost on carpets and lifts the mop when transitioning from hard floors to carpets, ensuring optimal cleaning without damage.
Q8. How to clean Eureka NERE10SW?
Remove and empty the dustbin, clean brushes and filter with provided tools, wipe sensors gently with a dry cloth, and clean the mop pad after each use. Regular maintenance ensures peak performance.
Q9. How does Eureka NERE10SW navigate?
It uses spinning LiDAR navigation to create digital maps, enabling precise room and zone cleaning with multi-level mapping support for up to three floor plans.
Q10. What are common Eureka NERE10SW problems?
Users may encounter Wi-Fi connectivity issues, occasional missed debris on large particles, app syncing delays, or sensor obstructions causing navigation errors.
Q11. How to reset Eureka NERE10SW?
Press and hold the reset button on the robot or use the app’s reset option to restore factory settings. This clears saved maps and Wi-Fi settings for fresh setup.
Q12. How to control Eureka NERE10SW?
Control via the Eureka Robot app on smartphones, touch buttons on the device, or voice commands through Amazon Echo devices for hands-free operation.
Q13. How to connect Eureka NERE10SW to Wi-Fi?
In the app, select the robot, choose Wi-Fi settings, connect to a 2.4GHz network by entering the password, and wait for confirmation. The robot does not support 5GHz networks.
Q14. What is Eureka NERE10SW's warranty?
It comes with a 2-year limited warranty covering manufacturing defects and hardware malfunctions under normal use conditions.
Q15. How to update Eureka NERE10SW's software?
Use the Eureka app to check for firmware updates; when available, download and install updates over Wi-Fi to improve features and fix bugs automatically.
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