Eureka J15 Max Ultra
The Eureka J15 Max Ultra is a high-performance robotic vacuum cleaner designed for comprehensive home cleaning. It features an advanced dual-camera system combining infrared (IR) and Full HD (FHD) sensors with IntelliView AI 2.0 technology, enabling it to detect and adapt to transparent liquid spills—a first in the industry. With powerful 22,000 Pa suction, it excels at deep cleaning across multiple floor types, including complex thresholds up to 1.57 inches. The robot includes FlexiRazor Technology and ScrubExtend for enhanced cleaning efficiency. Its All-in-One Base Station automates maintenance by washing and drying mop pads and self-emptying dust bags. The J15 Max Ultra supports smart navigation, app control, voice assistant integration, and offers a runtime suitable for large homes, making it a versatile and intelligent cleaning solution for modern households.
Robot Specifications
- Key FeaturesKey Features
- Top Features
- Other Features
Dimensions
35.5 x 35.4 x 11 cm (robot)
Weight
14.88 kg (robot and station combined)
Runtime
Up to 240 minutes (4 hours) in mopping mode
Charging Time
4-5 hours
Battery Pack
5200 mAh
Connectivity
Wi-Fi, app compatible with iOS and Android, voice assistant integration
User Interface
Mobile app interface, physical buttons on robot, voice control
Battery Life
2-3 years
Compatible Devices
Amazon Alexa, Google Home
Sensors
Infrared (IR) camera, Full HD (FHD) camera, LiDAR, cliff sensors, bump sensors, 3D structured light sensor
Cloud Integration
Cloud-based data storage for maps and cleaning history
Available Countries
United States Germany France Italy Spain
App Integration
Full-featured app for iOS and Android with scheduling, mapping, real-time monitoring, cleaning customization
Available Colours
Black
Warranty Info
1 year limited warranty covering parts and labor
Suction Power
22,000 Pa
Cleaning Area
Up to 250 square meters (approx. 2,690 sq ft) per charge
Cleaning Modes
Auto, spot, edge, scheduled, mop mode with automatic brush lift on liquid detection
Mopping Capability
Yes, with automatic mop pad washing and drying, water flow control via All-in-One Base Station
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Frequently Asked Questions
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Q1. How to troubleshoot Eureka J15 Max Ultra?
Restart the robot, check for brush tangles or blockages, ensure sensors and cameras are clean, and verify Wi-Fi connection. Consult the app for error codes and follow guided fixes.
Q2. How to set up Eureka J15 Max Ultra?
Place the charging dock on a flat surface with clearance, power on the robot, download the Eureka app, connect to Wi-Fi, and follow in-app instructions for mapping and calibration.
Q3. What are Eureka J15 Max Ultra's primary use-cases?
It excels at vacuuming and mopping floors, especially in homes with pets or kids, handling spills, edge cleaning, and navigating complex layouts with thresholds up to 1.8 inches.
Q4. How to operate Eureka J15 Max Ultra?
Use the app to start, schedule, or customize cleaning modes; the robot automatically adjusts suction and mop pressure, extends brushes for edges, and switches modes based on detected spills.
Q5. How to maintain Eureka J15 Max Ultra?
Regularly clean brushes and mop pads, empty the dustbin, wipe sensors and cameras, check for hair tangles on DragonClaw side brush, and replace consumables as recommended.
Q6. What safety features does Eureka J15 Max Ultra have?
It includes obstacle detection with ObstaCross technology to avoid getting stuck, spill detection to prevent liquid suction, and careful navigation to avoid furniture bumps.
Q7. How does Eureka J15 Max Ultra handle different surfaces?
It adapts suction up to 22,000 Pa for carpets and hard floors, uses a swing-arm mop with 7N pressure for thorough cleaning, and can cross thresholds up to 1.8 inches smoothly.
Q8. How to clean Eureka J15 Max Ultra?
Remove and wash mop pads, clean brushes and dustbin, wipe cameras and sensors with a soft cloth, and ensure the side brush is free of hair or debris for optimal performance.
Q9. How does Eureka J15 Max Ultra navigate?
It uses dual cameras (infrared and Full HD) combined with AI for mapping, obstacle avoidance, and spill detection, plus ObstaCross tech to cross high thresholds without manual help.
Q10. What are common Eureka J15 Max Ultra problems?
Occasional brush tangling, Wi-Fi connectivity issues, sensor obstruction by dust, and rare navigation errors in very cluttered spaces; most are resolved by cleaning or resetting.
Q11. How to reset Eureka J15 Max Ultra?
Use the app’s settings menu to perform a factory reset or power cycle the robot by turning it off and on; this clears errors and restores default settings.
Q12. How to control Eureka J15 Max Ultra?
Control is primarily via the Eureka app, allowing start/stop, scheduling, zone cleaning, suction adjustment, mop mode selection, and activating the pet search camera feature.
Q13. How to connect Eureka J15 Max Ultra to Wi-Fi?
In the app, select Wi-Fi setup, ensure the robot is powered on and near the router, enter your 2.4 GHz network credentials, and wait for confirmation of connection.
Q14. What is Eureka J15 Max Ultra's warranty?
Typically, it includes a one-year limited warranty covering manufacturing defects; specifics may vary by region and retailer, so check your purchase documentation.
Q15. How to update Eureka J15 Max Ultra's software?
Updates are delivered via the Eureka app; ensure the robot is connected to Wi-Fi, then check for firmware updates in settings and follow prompts to install automatically.
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