Sandi
Sandi is a versatile service and hospitality robot designed to enhance guest experiences and support staff in dynamic environments like hotels, hospitals, and elderly care facilities. Featuring an expressive LCD face for engaging interactions, Sandi greets visitors, provides directions, delivers items, and performs entertainment routines such as dancing to boost morale. Equipped with advanced sensors for safe navigation, it autonomously maps spaces using SLAM, avoids obstacles, and recognizes faces for personalized service. Voice commands enable multilingual communication, while its programmable platform allows custom skills like concierge assistance or health screenings. Compact and mobile on tracks, Sandi reduces human workload, promotes contactless interactions, and integrates seamlessly into service workflows, making it ideal for reception, guiding, and social support roles.
Quick Overview & Key Facts
Sandi is a service_hospitality_robot system developed by Misty Robotics in United States and launched in 2025. Starting price is estimated at USD 20,000-40,000. It is currently ranked #19 in most-viewed service & hospitality robots on Origin of Bots. It supports Customer-facing, reception, concierge, guiding. Operating battery runtime is rated at 8 hours. Primary applications include Hotels, restaurants, hospitals, airports, retail, elderly care. Featured in editorial articles including “Misty Robotics’ Sandi points to a teleoperation-first future for service robots”.
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Misty II
Manufactured by Misty Robotics
Misty II is an educational and developmental robotics platform designed for developers, educators, researchers, and students to explore AI, computer vision, machine learning, and programming. Key features include a 13MP camera for object/face recognition, omnidirectional microphones for speech processing and audio localization, time-of-flight obstacle/cliff sensors for safe navigation, capacitive touch panels for interaction, IMU for orientation, expressive head/arms for personality conveyance, and extensible hardware via Arduino/USB. Use cases encompass classroom STEM projects, skill-building for room mapping/SLAM, voice-responsive demos, custom 3D-printed attachments for object retrieval, and prototyping AI applications in controlled indoor environments like schools or labs.
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Frequently Asked Questions
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Q1. What is Sandi and what hospitality or service tasks is it designed to perform?
Sandi by Misty Robotics is a programmable social robot platform adaptable for hospitality settings. According to Misty Robotics, it performs tasks such as guest greetings, information delivery, and basic interactions using voice recognition, facial expressions via LCD display, and autonomous movement.
Q2. Which hotels, restaurants, or businesses are currently deploying Sandi?
No public information confirms deployments of Sandi by Misty Robotics in hotels, restaurants, or other businesses. Misty Robotics primarily markets the platform to developers, educators, and researchers rather than commercial hospitality operators.
Q3. How does Sandi navigate busy lobbies and avoid guests or obstacles?
Sandi uses sensors for 3D mapping and dynamic autonomous navigation. According to Misty Robotics documentation, it detects and responds to environmental changes, including obstacles, while returning to its charger independently.
Q4. What languages does Sandi support for guest interactions?
Specific languages for guest interactions are not detailed in Misty Robotics resources. The robot supports voice command understanding through its SDKs, programmable in JavaScript, Python, and other languages via HTTP APIs.
Q5. How long does Sandi operate on a single charge during a hospitality shift?
Battery life details for hospitality shifts are not specified by Misty Robotics. The robot requires manual powering on and off via a base switch and connects to Wi-Fi for operation, with no published runtime figures.
Q6. How does Sandi integrate with hotel PMS, POS, or room management systems?
Integration with hotel PMS, POS, or room systems is not documented. Misty Robotics provides SDKs (JavaScript, Python, .NET) and HTTP APIs for custom programming, allowing developers to build such connections if needed.
Q7. What is the cost or pricing model for deploying Sandi in a business?
Pricing for Sandi deployments is not publicly listed by Misty Robotics. The company offers support inquiries through its website for potential customers seeking deployment details.
Q8. How does Sandi handle requests or situations it cannot resolve?
Sandi processes skills programmed via SDKs running onboard; unresolved situations depend on developer-implemented logic. According to Misty Robotics, skills execute directly on the robot, with external applications using APIs for additional handling.
Q9. How does Sandi compare to Keenon, Savioke, BellaBot, or other hospitality robots?
Sandi emphasizes developer programmability with AI and vision capabilities, unlike task-specific hospitality robots like Keenon or BellaBot focused on delivery. Misty Robotics positions it as a research platform, while others target ready-to-deploy service roles.
Q10. What measurable outcomes or ROI have early adopters reported from using Sandi?
No reported measurable outcomes or ROI from hospitality adopters exist in available Misty Robotics information. Early use focuses on education and research, with no hospitality case studies published.
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