EMIEW

EMIEW

EMIEW is a compact wheeled social robot designed for human interaction in indoor environments like offices, airports, and retail stores. It serves as a workmate for tasks such as visitor reception, guidance, surveillance patrol, and customer greeting, moving at human walking speeds while avoiding obstacles. Key features include agile two-wheel self-balancing mobility, collision avoidance via sensors, natural voice recognition with 360-degree sound detection using microphone arrays, facial recognition, high-quality speech synthesis in multiple languages (Japanese, English, Chinese, Korean), and expressive arms for gesturing. It supports cloud-based processing for advanced voice/image recognition and can interact naturally without a microphone at 1m distance. Use cases involve assisting lost tourists to facilities, office worker support, and retail customer engagement, emphasizing safe symbiosis with people.

Manufacturer
Hitachi
Rating
★★★★☆(4.0)
Launch Year
2005
Price
Individual quotation; typically provided as a service-based "Lumada" solution package rather than a standalone hardware purchase
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Robot Specifications

Primary Use Cases
Visitor reception and guidance in airports, surveillance patrol in offices, customer greeting in retail stores, lost tourist assistance to facilities
Deployment
Semi-autonomous (with remote brain configuration and cloud processing)
Multi-Robot Coordination
Yes (fleet management for building services)
None (service-oriented, carries no physical payloads)
Interchangeable sensors, microphone arrays

Review Videos

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EMIEW Review Video 1
EMIEW Review Video 1
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EMIEW Review Video 2
EMIEW Review Video 2
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EMIEW Review Video 3
EMIEW Review Video 3
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EMIEW Review Video 4
EMIEW Review Video 4
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Frequently Asked Questions

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Q1. What is EMIEW, and what problem is it designed to solve?

EMIEW (Excellent Mobility and Interactive Existence as Workmate) is a series of humanoid service robots developed by Hitachi. According to the manufacturer, it addresses challenges in public spaces by providing assistance through communication and navigation in environments shared with humans.

Q2. What are the main capabilities and key features of EMIEW?

EMIEW robots feature multilingual voice recognition, autonomous navigation with obstacle avoidance, and cloud-based AI processing. Models incorporate sensors for environmental awareness and four-wheel locomotion for stable movement in facilities.

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