EMIEW
EMIEW is a compact wheeled social robot designed for human interaction in indoor environments like offices, airports, and retail stores. It serves as a workmate for tasks such as visitor reception, guidance, surveillance patrol, and customer greeting, moving at human walking speeds while avoiding obstacles. Key features include agile two-wheel self-balancing mobility, collision avoidance via sensors, natural voice recognition with 360-degree sound detection using microphone arrays, facial recognition, high-quality speech synthesis in multiple languages (Japanese, English, Chinese, Korean), and expressive arms for gesturing. It supports cloud-based processing for advanced voice/image recognition and can interact naturally without a microphone at 1m distance. Use cases involve assisting lost tourists to facilities, office worker support, and retail customer engagement, emphasizing safe symbiosis with people.
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Latest News About EMIEW
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Hitachi Revives EMIEW Capabilities in CES 2026 Demos
Hitachi drew crowds at CES 2026 with live demonstrations of its EMIEW service robot, showcasing upgraded AI integrations that transform routine interactions in high-traffic environments. Held in January 2026, the event highlighted EMIEW's refined "remote brain" architecture, first tested in 2016 PoC trials at Haneda Airport, now achieving seamless multilingual guidance for lost travelers. This resurgence positions Hitachi as a frontrunner in deploying mature robotics for everyday service roles, addressing labor shortages through proven, scalable tech that outperforms initial prototypes in real-time adaptability.
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Frequently Asked Questions
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Q1. What is EMIEW, and what problem is it designed to solve?
EMIEW (Excellent Mobility and Interactive Existence as Workmate) is a series of humanoid service robots developed by Hitachi. According to the manufacturer, it addresses challenges in public spaces by providing assistance through communication and navigation in environments shared with humans.
Q2. What are the main capabilities and key features of EMIEW?
EMIEW robots feature multilingual voice recognition, autonomous navigation with obstacle avoidance, and cloud-based AI processing. Models incorporate sensors for environmental awareness and four-wheel locomotion for stable movement in facilities.
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