EMIEW

EMIEW

EMIEW is a compact wheeled social robot designed for human interaction in indoor environments like offices, airports, and retail stores. It serves as a workmate for tasks such as visitor reception, guidance, surveillance patrol, and customer greeting, moving at human walking speeds while avoiding obstacles. Key features include agile two-wheel self-balancing mobility, collision avoidance via sensors, natural voice recognition with 360-degree sound detection using microphone arrays, facial recognition, high-quality speech synthesis in multiple languages (Japanese, English, Chinese, Korean), and expressive arms for gesturing. It supports cloud-based processing for advanced voice/image recognition and can interact naturally without a microphone at 1m distance. Use cases involve assisting lost tourists to facilities, office worker support, and retail customer engagement, emphasizing safe symbiosis with people.

Manufacturer
Hitachi
Rating
★★★★☆(4.0)
Launch Year
2005
Price
Individual quotation; typically provided as a service-based "Lumada" solution package rather than a standalone hardware purchase
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Robot Specifications

  • Key Features
  • Top Features
  • Other Features

Dimensions

Height: 80 cm (EMIEW2);Base width approx. 35–50 cm.

Weight

70 kg

Speed

6 km/h

Runtime

3 hours

Charging Time

2–3 hours for a full cycle via the automated charging station

Battery Pack

Li-ion/LiFePO4, capacity equivalent to 3 hours
Wi-Fi (802.11 a/b/g/n) and linkage to building IT platforms (Elevator/Security)
Voice interaction, touchscreen (via EMIEW-TT), web dashboard

Battery Life

Expected service life of 5 years for the Lithium-iron-phosphate (LiFePO4) cells
Surveillance cameras, external computers for processing
Yes (voice/image processing, telemetry, fleet management)

Available Countries

Japan,select global markets
Dedicated EMIEW app and tablet integration (EMIEW-TT)

Available Colours

White (primary)

Warranty Info

1 year standard
HD camera, laser range finder, 3D distance imaging sensor, 14-channel microphone array, gyro, proxim...

Review Videos

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EMIEW Review Video 1
EMIEW Review Video 1
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EMIEW Review Video 2
EMIEW Review Video 2
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EMIEW Review Video 3
EMIEW Review Video 3
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EMIEW Review Video 4
EMIEW Review Video 4
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Frequently Asked Questions

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Q1. What is EMIEW, and what problem is it designed to solve?

EMIEW (Excellent Mobility and Interactive Existence as Workmate) is a series of humanoid service robots developed by Hitachi. According to the manufacturer, it addresses challenges in public spaces by providing assistance through communication and navigation in environments shared with humans.

Q2. What are the main capabilities and key features of EMIEW?

EMIEW robots feature multilingual voice recognition, autonomous navigation with obstacle avoidance, and cloud-based AI processing. Models incorporate sensors for environmental awareness and four-wheel locomotion for stable movement in facilities.

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