Narwal Freo Z Ultra
The Narwal Freo Z Ultra is a premium robotic vacuum and mop featuring the world's first dual RGB cameras and dual AI chips, enabling human-like intelligence for advanced obstacle avoidance and real-time cleaning decisions. It delivers 12,000Pa suction power with a certified tangle-free brush, capable of deep carpet cleaning by boosting suction and automatically lifting the mop to keep carpets dry. The robot intelligently recognizes over 120 household objects, including pet waste, and adapts cleaning modes based on dirt type. Its all-in-one base station performs deep cleaning of the robot and mop pads with AI-powered hot water washing and stores dust for up to 120 days, offering a truly hands-free experience. Quiet operation and edge-to-edge cleaning with 3D mapping complete its advanced capabilities.
Robot Specifications
- Key FeaturesKey Features
- Top Features
- Other Features
Dimensions
Robot: 35.5 x 35.0 x 10.96 cm; Base Station: 43.08 x 46.2 x 38.83 cm
Weight
Robot: 4.5 kg; Base Station: 12.3 kg
Runtime
150 minutes (2.5 hours)
Charging Time
4 hours
Battery Pack
5000 mAh, 14.4V
Connectivity
Wi-Fi (2.4 GHz), Bluetooth, compatible with iOS and Android apps
User Interface
Mobile app interface, voice commands, physical buttons on robot
Battery Life
2-3 years
Compatible Devices
Amazon Alexa, Google Home
Sensors
Dual RGB cameras, cliff sensors, bump sensors, AI obstacle recognition sensors
Cloud Integration
Cloud-based data storage for maps and cleaning history
Available Countries
United States Canada United Kingdom Germany France Australia Japan South Korea China and select EU countries
App Integration
Full control via Narwal app on iOS and Android, scheduling, mapping, cleaning mode selection
Available Colours
Galaxy Silver, Space Gray
Warranty Info
2 years limited warranty covering parts and labor
Suction Power
12,000 Pa
Cleaning Area
Up to 250 m² (2,690 sq ft) per charge
Cleaning Modes
Auto, spot, edge, scheduled cleaning, mop mode with adaptive pressure
Mopping Capability
Yes, dual scrubbing mops with AI-powered hot water mop washing and adaptive mop pressure
Review Videos
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Gallery
Image Gallery
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Frequently Asked Questions
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Q1. How to troubleshoot Narwal Freo Z Ultra?
Restart the robot and base station, check for blockages in brushes or suction, ensure sensors and cameras are clean, and verify Wi-Fi connection. Consult the app for error codes and follow guided fixes. Contact support if issues persist.
Q2. How to set up Narwal Freo Z Ultra?
Place the base station on a flat surface near a power outlet, charge the robot fully, connect it to Wi-Fi via the app, and perform an initial mapping run to familiarize it with your home layout.
Q3. What are Narwal Freo Z Ultra's primary use-cases?
It is designed for thorough indoor cleaning, combining vacuuming and mopping on hard floors and carpets, ideal for homes with pets, children, or high foot traffic requiring deep dirt and stain removal.
Q4. How to operate Narwal Freo Z Ultra?
Use the mobile app to start, pause, or schedule cleaning sessions, select cleaning modes, and monitor progress. The robot autonomously navigates and adjusts suction and mop pressure based on detected dirt.
Q5. How to maintain Narwal Freo Z Ultra?
Regularly empty the 2.5L dust bag in the base station, clean brushes and mop pads, wipe sensors and cameras, and refill the base station’s clean water tank. Replace consumables as recommended.
Q6. What safety features does Narwal Freo Z Ultra have?
It includes AI-powered obstacle avoidance recognizing 120+ objects, anti-tangle brushes, safe distance maintenance from delicate items, and automatic mop lifting on carpets to prevent damage.
Q7. How does Narwal Freo Z Ultra handle different surfaces?
It boosts suction to 12,000 Pa for deep carpet cleaning and automatically lifts the mop on carpets to keep them dry, while applying 1.2 kg pressure at 180 RPM for effective mopping on hard floors.
Q8. How to clean Narwal Freo Z Ultra?
The base station automatically washes mop pads with hot water and detergent. Manually clean brushes, sensors, and robot exterior regularly to maintain optimal performance.
Q9. How does Narwal Freo Z Ultra navigate?
It uses dual 1600x1200 RGB cameras and dual AI chips to create a 3D map with a 136° field of view, enabling real-time obstacle detection and precise edge and corner cleaning.
Q10. What are common Narwal Freo Z Ultra problems?
Potential issues include sensor obstruction, Wi-Fi connectivity drops, brush tangling (rare due to anti-tangle design), and occasional difficulty with very fine carpet debris.
Q11. How to reset Narwal Freo Z Ultra?
Use the app’s settings menu to perform a factory reset, or press and hold the robot’s power button for about 10 seconds until it restarts, clearing stored maps and settings.
Q12. How to control Narwal Freo Z Ultra?
Control is primarily via the dedicated mobile app, allowing scheduling, mode selection, zone cleaning, and manual start/stop. Voice assistant integration may be available depending on setup.
Q13. How to connect Narwal Freo Z Ultra to Wi-Fi?
In the app, follow the setup wizard to select your 2.4 GHz Wi-Fi network, enter the password, and wait for the robot to confirm connection for remote control and updates.
Q14. What is Narwal Freo Z Ultra's warranty?
It comes with a standard 1-year manufacturer warranty covering defects in materials and workmanship under normal use conditions.
Q15. How to update Narwal Freo Z Ultra's software?
Updates are delivered via the mobile app when connected to Wi-Fi; simply follow prompts to download and install the latest firmware for improved features and performance.
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